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Apni Law
Apni Law
Law Forum › Category: Consumer Court
Consumer Court
My family booked a flat in Noida a few months ago, but we had to cancel the deal due to some unexpected circumstances. Now, the builder is refusing to return our full payment even after two years. We have all the payment documents. What legal steps can we take to recover our money?

My family booked a flat in Noida a few months ago, but we had to cancel the deal due to…

Consumer Court
1183 views1 answers158 votes
Apni Law answered 6 months ago
My builder promised to hand over my flat in a new tower by last year, but hasn’t even started construction yet. Our agreement says he should pay compensation if the handover is delayed by more than 15 months, but he’s refusing. I’ve already paid half the price of the flat. Can I legally get my money back? Is this a breach of contract?

My builder promised to hand over my flat in a new tower by last year, but hasn't even started construction…

Consumer Court
1226 views1 answers162 votes
Apni Law answered 7 months ago
My elderly grandmother, who has a hearing impairment and uses a simple phone, accidentally made a long-distance call while her phone was unlocked during the night. We didn’t have any security measures like a PIN or fingerprint lock, and she doesn’t understand how the call happened. Now, Aircel in Chennai is demanding a huge bill, over ₹10,000, even though her credit limit is only ₹2,000. Is this fair?

My elderly grandmother, who has a hearing impairment and uses a simple phone, accidentally made a long-distance call while her…

Consumer Court
1225 views1 answers162 votes
Apni Law answered 7 months ago
My car, a 4-wheeler, broke down after its warranty period ended. The Bangalore dealer didn’t service it properly while it was under warranty, and now they’re saying it’s my problem! I can’t find the parts anywhere else, so I’m stuck going back to them. Can I sue the manufacturer and dealer?

My car, a 4-wheeler, broke down after its warranty period ended. The Bangalore dealer didn't service it properly while it…

Consumer Court
1224 views1 answers162 votes
Apni Law answered 7 months ago
My builder promised me possession of my flat in January 2015. I’ve been paying pre-EMI for the past 18 months, but the building is still unfinished. Can I take legal action against them? I’ve already paid 20% of the total cost, and the remaining 80% EMI is supposed to start after possession. The builder is well-known, but there’s no clear date for possession. How long can I keep paying pre-EMI without any guarantee?

My builder promised me possession of my flat in January 2015. I've been paying pre-EMI for the past 18 months,…

Consumer Court
1236 views1 answers163 votes
Apni Law answered 7 months ago
My Xiaomi phone got damaged, so I used their Mi Protect insurance plan, which is handled by OneAssist. They took my phone for repair on June 29th, but it’s been two months, and they haven’t returned it. They keep pushing back the delivery date, saying parts are unavailable. I paid Rs. 500 for the plan. Can I file a consumer case? If so, who should I file it against – Xiaomi or OneAssist? How do I go about filing this case?

My Xiaomi phone got damaged, so I used their Mi Protect insurance plan, which is handled by OneAssist. They took…

Consumer Court
1235 views1 answers163 votes
Apni Law answered 7 months ago
My family booked a flat in Bangalore back in 2013, when it was still under construction. The builder promised to finish it within a year, but it ended up taking over two years. The agreement stated we’d be compensated for the delay with rent payments, but now, they’re refusing to deduct anything. What legal options do I have against them? Should I consider going to the Consumer court first, or directly to the District court?

My family booked a flat in Bangalore back in 2013, when it was still under construction. The builder promised to…

Consumer Court
1258 views1 answers165 votes
Apni Law answered 7 months ago
I booked a wooden sofa on January 17th, 2015, paying an advance. The promised delivery was the first week of February 2015. I didn’t receive any updates from the vendor, so I had to call several times. Each time, they promised a new delivery date, which never materialized. Finally, after many calls and follow-ups, they delivered the sofa on March 15th, 2015, and I paid the balance in cash. The vendor collected VAT but hasn’t provided the invoice despite my requests. Where can I file a complaint about this delay and lack of invoice?

I booked a wooden sofa on January 17th, 2015, paying an advance. The promised delivery was the first week of…

Consumer Court
1263 views1 answers166 votes
Apni Law answered 7 months ago
I bought a health insurance policy for my family, paying an initial premium of Rs. 17,000. After the payment, my mother’s medical checkup revealed a blood pressure reading of 125/80, which is considered normal for a woman her age (54). However, the insurance company rejected our application citing high blood pressure as the reason. Initially, they refused to refund my premium, but after I lodged a complaint with the IRDA, I received the refund after a month. Can I file a consumer complaint against them for the mental distress caused?

I bought a health insurance policy for my family, paying an initial premium of Rs. 17,000. After the payment, my…

Consumer Court
1270 views1 answers167 votes
Apni Law answered 7 months ago
I consulted a tantrik for a personal issue and paid him a fee. He didn’t deliver on his promises and demanded more money. When I refused and posted a negative review online, he threatened to involve the police and sue me for defamation. I don’t want any legal trouble. Can he actually sue me for writing a review, or is it a valid way to warn others about his services?

I consulted a tantrik for a personal issue and paid him a fee. He didn't deliver on his promises and…

Consumer Court
1283 views1 answers167 votes
Apni Law answered 7 months ago
I joined the YMCA New Delhi in 2015, but had to leave the course midway through the first semester. Unfortunately, they had already charged the full fees for the entire year. Despite submitting a request for a refund, I haven’t received any response. Since the YMCA doesn’t fall under the AICTE, where can I seek help with this? Are there any specific laws governing fee refunds in such cases, and what steps should I take to proceed?

I joined the YMCA New Delhi in 2015, but had to leave the course midway through the first semester. Unfortunately,…

Consumer Court
1278 views1 answers167 votes
Apni Law answered 7 months ago
For over 5 years, I’ve been trying to get a BSNL connection in Thirumullaivoyal, Thendral Nagar West. Despite having schools and a church nearby with connections, I’m told it’s not feasible. I need internet for my career and my children’s education, but I can’t move. No other providers work in the area. Is there any legal recourse? I’ve already filed complaints and received a letter from the General Manager stating it’s not feasible. What can I do?

For over 5 years, I've been trying to get a BSNL connection in Thirumullaivoyal, Thendral Nagar West. Despite having schools…

Consumer Court
1295 views1 answers169 votes
Apni Law answered 7 months ago
Our team launched a new mobile app in India just eight months ago. We’re excited about the innovations we built into it and want to protect our ideas. We’ve heard that you can’t patent something already on the market. Is this true in India?

Our team launched a new mobile app in India just eight months ago. We're excited about the innovations we built…

Consumer Court
1293 views1 answers169 votes
Apni Law answered 7 months ago
I booked a flat with Omaxe Green, and they promised to pay rent if possession was delayed beyond 24 months. Now, they’re refusing to honor this agreement. What legal steps can I take against them to get my rent?

I booked a flat with Omaxe Green, and they promised to pay rent if possession was delayed beyond 24 months.…

Consumer Court
1311 views1 answers169 votes
Apni Law answered 7 months ago
I recently bought a used Duster from a dealer, the odometer showed it had run only 55,000 kms. But when I took it to the authorized service center, they said it actually had done over 78,000 kms! What legal options do I have in this situation?

I recently bought a used Duster from a dealer, the odometer showed it had run only 55,000 kms. But when…

Consumer Court
1305 views1 answers170 votes
Apni Law answered 7 months ago
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