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Apni Law
Apni Law
Law Forum › Category: Consumer Court
Consumer Court
Hey everyone, I purchased a Samsung refrigerator on September 20th, but it arrived damaged. The dealer refused to replace it, but did file a complaint with Samsung (complaint number 4201573965). After weeks of contacting both Samsung customer care and the dealer, a Samsung employee arrived with three unknown individuals on September 28th. They tried to intimidate me and only replaced one of the damaged parts, taking the other with a promise of delivery yesterday. Now Samsung has closed the case without fixing the remaining damage. Any advice on what to do next?

Hey everyone, I purchased a Samsung refrigerator on September 20th, but it arrived damaged. The dealer refused to replace it,…

Consumer Court
892 views1 answers133 votes
Apni Law answered 4 months ago
I got a legal notice from Reliance Communications about my broadband bill. I didn’t pay it on purpose because their service was bad. The notice wants me to go to Lok Adalat on 15th December, but I’m out of town that day. How can I reschedule the hearing? Also, can you tell me the steps to file a case in consumer court?

I got a legal notice from Reliance Communications about my broadband bill. I didn't pay it on purpose because their…

Consumer Court
896 views1 answers133 votes
Apni Law answered 4 months ago
As a budding software tech startup in India, we’re eager to protect our innovations with patents. We’d love to know the ins and outs of filing for patents in both India and the US, particularly focusing on streamlining the process to get our applications moving quickly. What are the key steps involved in each country, and how can we ensure a smooth journey?

As a budding software tech startup in India, we're eager to protect our innovations with patents. We'd love to know…

Consumer Court
895 views1 answers133 votes
Apni Law answered 4 months ago
My mobile phone, bought for ₹30,000 in January 2013 from a store in New Friends Colony, Delhi, came with an extended warranty from “Royal Green Services Pvt Ltd.” This warranty was sold by the store itself. Sadly, my phone broke a few months ago, and when I reached out to Royal Green, they weren’t responding. I later found out they shut down operations but haven’t closed legally, starting a new company in the same field to avoid complaints. What legal steps can I take against them?

My mobile phone, bought for ₹30,000 in January 2013 from a store in New Friends Colony, Delhi, came with an…

Consumer Court
928 views1 answers134 votes
Apni Law answered 4 months ago
My builder promised to hand over my flat 3 years ago, but they’re only doing it now! They’re charging a 24% delay penalty, but offering a measly 5 rupees per square foot for the inconvenience. What should I do?

My builder promised to hand over my flat 3 years ago, but they're only doing it now! They're charging a…

Consumer Court
917 views1 answers135 votes
Apni Law answered 5 months ago
What’s the court fee for requesting an early hearing in the NCRDC? My next hearing is scheduled 8 months from now, and I’d like to know the cost of getting it moved up.

What's the court fee for requesting an early hearing in the NCRDC? My next hearing is scheduled 8 months from…

Consumer Court
950 views1 answers137 votes
Apni Law answered 5 months ago
I booked a 600 square feet flat in Mumbai eight years ago, paying the full amount by cheque that same year. I received an allotment letter promising construction completion within 30 months, but four years have passed with no construction. Despite daily visits to the builder’s office, there was no response. Eventually, they returned my cheque but promised a new one after three months. I sent a notice demanding the remaining amount but received no reply. I filed a consumer court case in Mumbai three years ago and it’s nearing its conclusion. Considering the property’s value has increased tenfold over these eight years, I’m curious about what compensation or remaining amount I might be entitled to. Could you please shed some light on the likely judgment in my case? Thank you so much.

I booked a 600 square feet flat in Mumbai eight years ago, paying the full amount by cheque that same…

Consumer Court
945 views1 answers137 votes
Apni Law answered 5 months ago
Is it legal for builder Galaxy Vega in Greater Noida (West) to offer possession of flats that lack basic amenities and are incomplete? The builder has obtained a partial occupancy certificate for some towers, but the flats lack essential features such as doors, windows, electrical wiring, and basic finishing. Common amenities are also incomplete, with lifts not operational and no water connections. While the builder claims to complete the “final touches” after the apartment’s registration, at least a month’s worth of work appears to be pending. Is this legal, considering the flats are not in a habitable state and crucial amenities are unavailable?

Is it legal for builder Galaxy Vega in Greater Noida (West) to offer possession of flats that lack basic amenities…

Consumer Court
972 views1 answers140 votes
Apni Law answered 5 months ago
My son had a flight to Doha from IGI airport. I booked a taxi through a stand owner, confirming they’d be on time. But they kept making excuses and then ignored our calls. We had to scramble for another taxi, making my son miss his flight. He had to buy a new ticket for around Rs. 28,000. Can I take the taxi stand owner to consumer court?

My son had a flight to Doha from IGI airport. I booked a taxi through a stand owner, confirming they'd…

Consumer Court
988 views1 answers140 votes
Apni Law answered 5 months ago
I recently ordered something from Snapdeal and they haven’t refunded my delivery charges. What steps should I take to get my money back?

I recently ordered something from Snapdeal and they haven't refunded my delivery charges. What steps should I take to get…

Consumer Court
972 views1 answers140 votes
Apni Law answered 5 months ago
We paid a 20% advance to a builder in 2012 for a project, but their paperwork was not in order. Work hasn’t begun, and we’ve been trying to get our money back for the past two years. We filed a complaint in 2015, received a cheque, but it bounced. We sent a notice but received no response. Recently, a group of us went to his house, but he threatened us. We filed another complaint but now they’re threatening to file a case against us. What should we do?

We paid a 20% advance to a builder in 2012 for a project, but their paperwork was not in order.…

Consumer Court
970 views1 answers140 votes
Apni Law answered 5 months ago
Bought a HP laptop for ₹65,000 in July 2015, but it’s been faulty since day one. HP’s been trying to fix it for months, but no luck. They won’t replace it, so I want a full refund. My case has been open since the start, what should I do?

Bought a HP laptop for ₹65,000 in July 2015, but it's been faulty since day one. HP's been trying to…

Consumer Court
1013 views1 answers141 votes
Apni Law answered 5 months ago
Can a BNA document be submitted as evidence in an Indian court during the argument phase?

Can a BNA document be submitted as evidence in an Indian court during the argument phase?

Consumer Court
992 views1 answers141 votes
Apni Law answered 5 months ago
I bought a pair of shoes from Bata showroom for ₹1500, but the quality is terrible. They’re falling apart after just a few days! I tried exchanging them, but the new pair has the same problem. Bata refuses to refund my money, saying their policy is “no refunds.” What can I do to get my money back?

I bought a pair of shoes from Bata showroom for ₹1500, but the quality is terrible. They're falling apart after…

Consumer Court
1049 views1 answers144 votes
Apni Law answered 5 months ago
I’m from Haryana and work in Jammu. I booked a bike transport through Shipler.in, and they connected me with a vendor. He picked up my bike on May 25th, promising delivery in Jammu within 6 days. It’s been 14 days, and the bike hasn’t arrived. He’s not picking up my calls and keeps making excuses. Can I take legal action against him?

I'm from Haryana and work in Jammu. I booked a bike transport through Shipler.in, and they connected me with a…

Consumer Court
1037 views1 answers146 votes
Apni Law answered 5 months ago
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