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Apni Law
Apni Law
Law Forum › Category: Consumer Court
Consumer Court
I bought an Intex Aqua Fish phone from eBay on August 20th. It arrived without an invoice, and unfortunately, it was faulty. I reported the issue on August 23rd, requesting a replacement and invoice. The invoice arrived on the 24th, but no replacement was offered. I took the phone to the service center, but even after two attempts and a PCB change, the defect wasn’t fixed. They refused to replace it, claiming it was a “default” issue. My written complaint went unanswered, and the service center manager was rude, refusing to acknowledge the phone’s problem. He even blamed me, saying I threatened to file an FIR and made unreasonable demands.

I bought an Intex Aqua Fish phone from eBay on August 20th. It arrived without an invoice, and unfortunately, it…

Consumer Court
1050 views1 answers146 votes
Apni Law answered 5 months ago
I ordered something online, returned it, and got a refund. But now the company is calling, saying I didn’t pay for the item even though I returned it. They’re saying the refund was a mistake and want me to pay back the money. I checked with my bank and everything looks good on my end. What should I do? I’m worried about this issue since they’re also saying I kept the product, even though I left it with them. I’m thinking of asking them to check their security cameras to confirm I didn’t take the item.

I ordered something online, returned it, and got a refund. But now the company is calling, saying I didn't pay…

Consumer Court
1054 views1 answers147 votes
Apni Law answered 5 months ago
Can I legally sell replicas of old Indian coins, like those from the British Raj or Mughal era, in India? I want to ensure the replicas are clearly labelled as such.

Can I legally sell replicas of old Indian coins, like those from the British Raj or Mughal era, in India?…

Consumer Court
1073 views1 answers148 votes
Apni Law answered 6 months ago
I booked a flat in a pre-launch project in June 2016 and paid a booking amount of ₹6 lakhs through bank transfer. I received receipts with details like price, area, and address. The builder promised to start construction by September, but there’s been no progress and I haven’t received any updates. I’ve requested a refund, but the builder is refusing. We didn’t have a formal agreement, just my payment and the receipts. I’m currently overseas. How can I get my booking amount back?

I booked a flat in a pre-launch project in June 2016 and paid a booking amount of ₹6 lakhs through…

Consumer Court
1083 views1 answers148 votes
Apni Law answered 6 months ago
My LG appliance arrived faulty, and despite months of trying, they refused a replacement. They insisted on repair first, promising a swap if the problem persisted, but now they’re denying the fault is still there. I have recordings of every call and even videos, proving the issue is undeniable. What can I do to get the replacement I was promised?

My LG appliance arrived faulty, and despite months of trying, they refused a replacement. They insisted on repair first, promising…

Consumer Court
1088 views1 answers150 votes
Apni Law answered 6 months ago
Thinking of starting a company called “Solitaire Safari” to connect diamond buyers directly with manufacturers? We want to offer expert advice and help people find the perfect diamond from thousands of options, saving them money. But there’s a popular gaming company with the same name. Could this cause trademark or copyright issues down the line even though our businesses are different?

Thinking of starting a company called "Solitaire Safari" to connect diamond buyers directly with manufacturers? We want to offer expert…

Consumer Court
1105 views1 answers152 votes
Apni Law answered 6 months ago
I bought a flat in Kochi and was promised a dedicated car parking space in the sale agreement. But, when I took possession, there was no parking allocated to me. I was one of the first people to buy a flat. What legal options do I have to get my parking spot, especially since the builder can’t allocate one now? Should I try to get a refund for the parking cost from the buyers who got the last few flats?

I bought a flat in Kochi and was promised a dedicated car parking space in the sale agreement. But, when…

Consumer Court
1117 views1 answers153 votes
Apni Law answered 6 months ago
I enrolled in a Red Hat and Cloud Computing course at IIHT Punjabi Bagh, paying the full fee upfront. After a few classes, the trainer left unexpectedly, and the institute hasn’t provided a replacement. They’re offering a 50% refund, but I haven’t even completed 30% of the course. What can I do in this situation?

I enrolled in a Red Hat and Cloud Computing course at IIHT Punjabi Bagh, paying the full fee upfront. After…

Consumer Court
1148 views1 answers155 votes
Apni Law answered 6 months ago
Hi,I’m a senior employee working in a private firm in Chennai. I recently received a call from a company claiming to offer jobs in Abu Dhabi. They asked for ₹18,000 for processing my application, but now they’ve disappeared and their phone numbers are switched off. What can I do to get my money back?

Hi, I'm a senior employee working in a private firm in Chennai. I recently received a call from a company…

Consumer Court
1158 views1 answers156 votes
Apni Law answered 6 months ago
After winning my case in the consumer forum and getting the judgment published in major newspapers, the other party sent me an email claiming I bribed the media to defame them. This is completely false. I haven’t paid any money and even spoke to the newspaper official to confirm. Can I file a case against them? If so, which section and court should I approach? Or can I file a case in the state commission consumer forum?

After winning my case in the consumer forum and getting the judgment published in major newspapers, the other party sent…

Consumer Court
1150 views1 answers156 votes
Apni Law answered 6 months ago
We’ve been running a popular fast food restaurant as a franchisee under the name “Cheeliza”. Now, we’re planning to go independent and operate as “Kirti Foods”. We want to keep the name similar, maybe something like “Cheezilla”. But we’re worried about trademark issues with the original franchisee. What are our options?

We've been running a popular fast food restaurant as a franchisee under the name "Cheeliza". Now, we're planning to go…

Consumer Court
1160 views1 answers156 votes
Apni Law answered 6 months ago
Dear Sir/Madam,I booked a flat in Noida in 2011, with a promised delivery date of 2014. However, the construction remains incomplete, and the builder is unresponsive to my requests for a meeting. Given the slow progress and lack of communication, I am considering seeking a refund. Could you advise me on the best course of action?

Dear Sir/Madam, I booked a flat in Noida in 2011, with a promised delivery date of 2014. However, the construction…

Consumer Court
1162 views1 answers157 votes
Apni Law answered 6 months ago
I bought a headphone from Amazon, but it turned out to be a fake brand. I returned it a while ago, but haven’t received my refund yet. What steps can I take to get my money back?

I bought a headphone from Amazon, but it turned out to be a fake brand. I returned it a while…

Consumer Court
1163 views1 answers157 votes
Apni Law answered 6 months ago
My mobile phone, worth around ₹8,000, was sent from Chennai to Mahoba in Uttar Pradesh via Speed Post on November 15th. It’s been over 10 days, and the India Post hasn’t delivered it. I’ve contacted several transit offices, but no one knows where the package is. Is there any way I can claim compensation legally? What should I do next?

My mobile phone, worth around ₹8,000, was sent from Chennai to Mahoba in Uttar Pradesh via Speed Post on November…

Consumer Court
1199 views1 answers157 votes
Apni Law answered 6 months ago
My brother-in-law is hearing impaired and his wife has a physical disability. He’s facing a serious charge, and the court-appointed lawyer hasn’t prepared any arguments. He’s trying to prepare his own defense, but it’s incredibly challenging without professional help. The deadline for submitting arguments is approaching. How can we ensure a fair trial and prevent a miscarriage of justice, not just for him but for families and society at large? He can’t afford a private lawyer due to his disability.

My brother-in-law is hearing impaired and his wife has a physical disability. He's facing a serious charge, and the court-appointed…

Consumer Court
1167 views1 answers157 votes
Apni Law answered 6 months ago
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