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Apni Law
Law Forum › Category: Consumer Court
Consumer Court
My father’s pension case against a well-known bank was filed in the High Court 18 months ago. The decision is still awaited, but I can’t find any information on the courtnic.nic.in website. I tried searching by our names and our lawyer’s name. Could the case have been filed in the first place? My lawyer hasn’t given us any case documents, and we don’t even have the case number. Any insights on this situation would be greatly appreciated.

My father's pension case against a well-known bank was filed in the High Court 18 months ago. The decision is…

Consumer Court
2469 views1 answers265 votes
Apni Law answered 2 years ago
I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid ₹1,200 upfront for 5 leads for my insurance business, with the promise of quality leads. Unfortunately, the leads provided were either not interested in insurance or had already purchased policies. When I requested replacements, as promised in their terms, they claimed their agreement absolves them of responsibility if a lead changes their mind. What legal options do I have?

I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid ₹1,200 upfront for 5 leads…

Consumer Court
2801 views1 answers266 votes
Apni Law answered 2 years ago
I had a Tikona internet connection and wanted to cancel it. I contacted them 15 days before my plan was due to expire, requesting a disconnection. They said I could disconnect within 15 days, so I told them I would only pay for that period. However, they didn’t disconnect my service and only stopped it after two months due to non-payment. Now they’re demanding payment, but I haven’t paid because I didn’t want them to continue the connection. They’re threatening legal action, but I was studying and didn’t want any trouble.

I had a Tikona internet connection and wanted to cancel it. I contacted them 15 days before my plan was…

Consumer Court
2605 views1 answers267 votes
Apni Law answered 2 years ago
My real estate company doesn’t specify a refund timeframe. They say “no time limit,” but this feels risky. How can I ensure I get my refund as quickly as possible? Without a deadline, they could delay it indefinitely. What are my options?

My real estate company doesn't specify a refund timeframe. They say "no time limit," but this feels risky. How can…

Consumer Court
2481 views1 answers268 votes
Apni Law answered 2 years ago
My mother’s fixed deposit matured in September 2016. I haven’t received the payment yet. The company manager and agent say I need to invest 75% of my money and take the remaining 25%. When I refused, they said I won’t get the full amount as the company is facing financial difficulties. They promise to pay when they can but refuse to give a timeframe.

My mother's fixed deposit matured in September 2016. I haven't received the payment yet. The company manager and agent say…

Consumer Court
2594 views1 answers268 votes
Apni Law answered 2 years ago
I ordered Rakhi from Amazon on August 10th, but it still hasn’t arrived. Today is August 20th and I haven’t received any updates from customer service. They promised delivery by August 18th. Can I take legal action against the company?

I ordered Rakhi from Amazon on August 10th, but it still hasn't arrived. Today is August 20th and I haven't…

Consumer Court
2527 views1 answers268 votes
Apni Law answered 2 years ago
I recently got some public documents using the Right to Information (RTI) Act. They’re stamped “UNDER RTI ACT”. Can I use these documents in consumer forums? Also, what’s the difference between a “Certified Copy” and a document stamped “UNDER RTI”?

I recently got some public documents using the Right to Information (RTI) Act. They're stamped "UNDER RTI ACT". Can I…

Consumer Court
2615 views1 answers272 votes
Apni Law answered 2 years ago
We won a case at the state consumer forum regarding a housing issue. The other party has 30 days to comply with the order. We’re worried they might appeal to the National Consumer Disputes Redressal Commission (NCDRC). What can we do proactively? Is filing a caveat a good idea? Also, if they appeal, can we ask for more compensation? Or will the NCDRC only reduce or nullify the penalty, or even impose a higher penalty on the other party?

We won a case at the state consumer forum regarding a housing issue. The other party has 30 days to…

Consumer Court
2538 views1 answers272 votes
Apni Law answered 2 years ago
I reached Citibank India branch at 3:30 PM on a Saturday, hoping to complete a transaction before the 4:00 PM closing time. Despite waiting till 4:10 PM, I was told the bank was closed. However, I saw people still being served inside the branch even after 4:20 PM. When I spoke to the Branch Manager, he mentioned an RBI cut-off time of 4:00 PM. This caused me significant inconvenience, as I missed a crucial payment deadline, resulting in a lost business contract. Could I pursue legal action against Citibank for this experience?

I reached Citibank India branch at 3:30 PM on a Saturday, hoping to complete a transaction before the 4:00 PM…

Consumer Court
2616 views1 answers272 votes
Apni Law answered 2 years ago
I bought a flat from a builder after it was initially booked by a company. I made payments directly to the builder and got the flat registered in my name. Now, there’s a dispute about some extra charges the builder imposed. I’ve filed a case with the consumer forum. Can I be considered the “consumer” in this scenario, even though the flat was initially booked by a company?

I bought a flat from a builder after it was initially booked by a company. I made payments directly to…

Consumer Court
2529 views1 answers273 votes
Apni Law answered 2 years ago
Dear Sir,I bought a flat from a builder in 2010 for ₹30 lakhs, with a promised possession in 2 years. They delayed the construction, and in 2015, they increased the flat’s price by ₹10 lakhs, making it ₹40 lakhs. Since I couldn’t afford this, I decided to sell it and arranged for the funds. I signed a notarized sale agreement, collected the money, and paid the builder. Can I file a complaint against the builder in a consumer forum considering these circumstances?

Dear Sir, I bought a flat from a builder in 2010 for ₹30 lakhs, with a promised possession in 2…

Consumer Court
2691 views1 answers273 votes
Apni Law answered 2 years ago
I bought a Lenovo phone on December 27th, 2016, but it stopped working on January 3rd, 2017. I immediately took it to an authorized service center, but they said the company has a policy for replacement within a week. Later, I was told that the company refused the replacement, saying 7 days had passed. This seems unfair to me. What should I do?

I bought a Lenovo phone on December 27th, 2016, but it stopped working on January 3rd, 2017. I immediately took…

Consumer Court
2550 views1 answers273 votes
Apni Law answered 2 years ago
I booked a flat in Delhi NCR, paying a Rs. 2 lakh booking fee. But the builder’s construction is stalled, and they haven’t given any updates. I want to cancel the booking, but they’re not responding. What can I do?

I booked a flat in Delhi NCR, paying a Rs. 2 lakh booking fee. But the builder's construction is stalled,…

Consumer Court
2649 views1 answers274 votes
Apni Law answered 2 years ago
My new Lenovo smartphone, bought from Flipkart, has been giving me trouble since day one. I’ve already visited the service center twice, but they haven’t been able to fix the problem. I’ve also contacted Lenovo directly, but they haven’t offered any solutions either. How can I file a consumer complaint against Lenovo and the service center?

My new Lenovo smartphone, bought from Flipkart, has been giving me trouble since day one. I've already visited the service…

Consumer Court
2622 views1 answers275 votes
Apni Law answered 2 years ago
Hey, I recently bought a Wheel Surf detergent packet. It says it’s 1kg on the pack, but it only weighs 400 grams! This seems like a big issue. What should I do next? How can I get my money back?

Hey, I recently bought a Wheel Surf detergent packet. It says it's 1kg on the pack, but it only weighs…

Consumer Court
2672 views1 answers275 votes
Apni Law answered 2 years ago
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