Back in 2002, I took out a home loan. Due to tough economic times, I couldn’t keep up with the monthly payments. The bank unfortunately had to sell my house at auction, fetching a lower price than I paid. I wasn’t present at the auction. Now, two years later, the bank is asking me to pay the remaining amount with interest. The debt recovery manager suggested I write to them explaining my financial situation and offering to pay what I can afford. Is this the right approach to get a clearance certificate from the bank for the loan?