I’ve been living in an apartment I rented through NestAway for over a month now, but still haven’t received the rent agreement. This is causing me trouble as I need it to claim my HRA/IT exemption. Despite repeated calls and emails, I’m only getting the same reply that the landlord can’t be contacted or they’re waiting for the signed copy. Would it be possible to take this issue to the Consumer Forum?

Apni Law
Apni Law
Law Forum › Category: Landlord / Tenant › I’ve been living in an apartment I rented through NestAway for over a month now, but still haven’t received the rent agreement. This is causing me trouble as I need it to claim my HRA/IT exemption. Despite repeated calls and emails, I’m only getting the same reply that the landlord can’t be contacted or they’re waiting for the signed copy. Would it be possible to take this issue to the Consumer Forum?
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Apni Law Staff asked 2 years ago

I’ve been living in an apartment I rented through NestAway for over a month now, but still haven’t received the rent agreement. This is causing me trouble as I need it to claim my HRA/IT exemption. Despite repeated calls and emails, I’m only getting the same reply that the landlord can’t be contacted or they’re waiting for the signed copy. Would it be possible to take this issue to the Consumer Forum?

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Apni Law Staff answered 2 years ago

Yes, you can approach the Consumer Forum as NestAway is providing a service and failing to deliver the rent agreement, which is a crucial document for you. This constitutes a deficiency in service under the Consumer Protection Act, 2019.

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