As a sales trainer at a BPO, I’m facing a difficult situation. One of my trainees has accused me of calling her on a non-working day while being drunk, which is completely false. I did call a few trainees, including her, on a Saturday to clarify some points before they transitioned to the production floor on Monday. She was expressing negativity about the company and influencing others. I’m worried about this accusation and need guidance on how to handle this situation.
Best Answer
Firstly, you should document the actual call details and the context of your call to the trainee. Secondly, if the accusation persists, consider approaching your manager or HR department for guidance on handling this situation. They can assist in investigating the matter and provide advice on how to proceed, protecting your interests while ensuring fairness.
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