I ordered products online, but they arrived damaged. I’ve repeatedly contacted the store and their customer service, but they haven’t gotten back to me. Can you please help me get this resolved quickly?
I ordered products online, but they arrived damaged. I’ve repeatedly contacted the store and their customer service, but they haven’t gotten back to me. Can you please help me get this resolved quickly?
Best Answer
Under the Consumer Protection Act, 2019, you have the right to return damaged goods and receive a refund or replacement. As the seller hasn’t responded, you can escalate the matter to the Consumer Forum or file a complaint with the National Consumer Helpline.
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