I entrusted my clothes to a well-known laundry service in Bangalore last month. When I went to collect them, they mistakenly gave my clothes to someone else! They’re unable to find this person and offered a small compensation. But it seems like they’re just delaying and trying to avoid paying. What legal action can I take to get my money?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I entrusted my clothes to a well-known laundry service in Bangalore last month. When I went to collect them, they mistakenly gave my clothes to someone else! They’re unable to find this person and offered a small compensation. But it seems like they’re just delaying and trying to avoid paying. What legal action can I take to get my money?
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Apni Law Staff asked 2 years ago

I entrusted my clothes to a well-known laundry service in Bangalore last month. When I went to collect them, they mistakenly gave my clothes to someone else! They’re unable to find this person and offered a small compensation. But it seems like they’re just delaying and trying to avoid paying. What legal action can I take to get my money?

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Best Answer

Apni Law Staff answered 2 years ago

Under Indian law, you can sue the laundry service for negligence and breach of contract. You can file a civil suit in a court of competent jurisdiction, seeking compensation for the value of your lost clothes and any other damages you have suffered. You can also file a complaint with the consumer forum for redressal.

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