Reading: I booked a shop with a builder three years ago and paid them approximately Rs. 950,000. I have receipts for the payment. There’s been no progress on the shop construction, so I requested a refund. The builder and property dealer agree to return my money, but only around Rs. 650,000, cutting off almost Rs. 300,000 without explanation. They claim this is their company policy, but their letter mentions a 21% interest charge for delayed payments. They’ve used my money for three years without even returning the full amount, despite the interest they owe. What are my legal options in this situation?

I booked a shop with a builder three years ago and paid them approximately Rs. 950,000. I have receipts for the payment. There’s been no progress on the shop construction, so I requested a refund. The builder and property dealer agree to return my money, but only around Rs. 650,000, cutting off almost Rs. 300,000 without explanation. They claim this is their company policy, but their letter mentions a 21% interest charge for delayed payments. They’ve used my money for three years without even returning the full amount, despite the interest they owe. What are my legal options in this situation?

Last updated: August 25, 2025 12:59 pm

Apni Law

7 months ago

Law Forum › Category: Consumer Court › I booked a shop with a builder three years ago and paid them approximately Rs. 950,000. I have receipts for the payment. There’s been no progress on the shop construction, so I requested a refund. The builder and property dealer agree to return my money, but only around Rs. 650,000, cutting off almost Rs. 300,000 without explanation. They claim this is their company policy, but their letter mentions a 21% interest charge for delayed payments. They’ve used my money for three years without even returning the full amount, despite the interest they owe. What are my legal options in this situation?

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Apni Law Staff asked 7 months ago

I booked a shop with a builder three years ago and paid them approximately Rs. 950,000. I have receipts for the payment. There’s been no progress on the shop construction, so I requested a refund. The builder and property dealer agree to return my money, but only around Rs. 650,000, cutting off almost Rs. 300,000 without explanation. They claim this is their company policy, but their letter mentions a 21% interest charge for delayed payments. They’ve used my money for three years without even returning the full amount, despite the interest they owe. What are my legal options in this situation?

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Apni Law Staff answered 7 months ago

You have a strong case for legal action. The builder’s refusal to refund the full amount, citing company policy, is likely invalid. You can file a consumer complaint with the consumer forum, seeking full refund with interest. You can also explore options like filing a civil suit for breach of contract and recovery of the remaining amount.