My father passed away in February and retired from the Railways last December. Unfortunately, he hadn’t added my mother to his bank account or made her a nominee. Now, she’s facing trouble collecting his retirement benefits. Can a consumer court assist us in getting this money?

Consumer courts primarily deal with disputes between consumers and service providers. While your mother’s situation involves a government entity (Railways), it’s more likely a matter of inheritance and succession. You should consult a lawyer specializing in probate and inheritance law to navigate this situation.