Reading: I booked a flat two years ago and paid 80% of the cost, including a hefty down payment. I have an allotment agreement with the builder, but the project is indefinitely delayed. Now I want to cancel the booking and get a full refund. The builder is asking for the original documents before refunding. Is this safe? I’m worried that if I hand over my agreement and receipts, they might refuse to acknowledge the purchase and deny my refund. Should I trust them? If not, what are my options to get my money back?

I booked a flat two years ago and paid 80% of the cost, including a hefty down payment. I have an allotment agreement with the builder, but the project is indefinitely delayed. Now I want to cancel the booking and get a full refund. The builder is asking for the original documents before refunding. Is this safe? I’m worried that if I hand over my agreement and receipts, they might refuse to acknowledge the purchase and deny my refund. Should I trust them? If not, what are my options to get my money back?

Last updated: August 25, 2025 1:15 pm

Apni Law

6 months ago

Law Forum › Category: Property › I booked a flat two years ago and paid 80% of the cost, including a hefty down payment. I have an allotment agreement with the builder, but the project is indefinitely delayed. Now I want to cancel the booking and get a full refund. The builder is asking for the original documents before refunding. Is this safe? I’m worried that if I hand over my agreement and receipts, they might refuse to acknowledge the purchase and deny my refund. Should I trust them? If not, what are my options to get my money back?

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Apni Law Staff asked 6 months ago

I booked a flat two years ago and paid 80% of the cost, including a hefty down payment. I have an allotment agreement with the builder, but the project is indefinitely delayed. Now I want to cancel the booking and get a full refund. The builder is asking for the original documents before refunding. Is this safe? I’m worried that if I hand over my agreement and receipts, they might refuse to acknowledge the purchase and deny my refund. Should I trust them? If not, what are my options to get my money back?

1 Answers

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Best Answer

Apni Law Staff answered 6 months ago

While the builder is legally entitled to request the allotment agreement and receipts for verification, handing them over without safeguards is risky. You should insist on a clear refund agreement outlining the timeframe and conditions, ideally through a legal professional. Consider seeking legal counsel to protect your interests and ensure you receive your refund.