My Spice mobile, bought in 2012, stopped working after a few months. Despite numerous visits to the service center, it wasn’t fixed. I filed a complaint with the Consumer Court, but the case keeps getting postponed every two months due to renovations. The company is offering only 75% of the phone’s value. As my brother purchased the phone, the bill is in his name. Now, the company’s lawyer wants a letter from my brother stating he has no objection if the cheque is issued in my name. What should I do?
Best Answer
You should inform the company’s lawyer that your brother has authorized you to represent him in this matter. You can write a letter stating that your brother is aware of the settlement and authorizes you to receive the cheque on his behalf. This should resolve the issue and prevent further delays.
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