My old Idea SIM hasn’t been active for a while. I even contacted customer care to stop services. Now, after a few months, I’m getting threatening calls and emails from recovery agents. An advocate even called saying they’ll take legal action if needed. What should I do in this situation?

You should immediately file a complaint with the Telecom Regulatory Authority of India (TRAI) and the Department of Telecommunications. You can also report the threats to the police. Remember, you are not obligated to pay any outstanding bills if you have already contacted customer care to stop services.