My Dell laptop, bought here in India, isn’t working right. The service center says it’s made in Australia, so they can’t help. What should I do?

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Law Forum › Category: Consumer Court › My Dell laptop, bought here in India, isn’t working right. The service center says it’s made in Australia, so they can’t help. What should I do?
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Apni Law Staff asked 3 years ago

My Dell laptop, bought here in India, isn’t working right. The service center says it’s made in Australia, so they can’t help. What should I do?

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Best Answer

Apni Law Staff answered 3 years ago

Even if your laptop was manufactured in Australia, the service center in India is obligated to provide warranty service under the Consumer Protection Act, 2019. You have the right to repair or replacement, and can file a complaint with the consumer forum if they refuse.

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