I’m a second-year B.Tech student at Goel Group of Institutes and Management, Lucknow. My first-year results (both semesters) aren’t showing up in the database, even though everyone else’s are. The college director and registrar aren’t helping, and nobody knows when my results will be available. Can you offer any advice on how to deal with this situation?

You should first formally request your results in writing to the college registrar and keep a copy of the request. If the registrar doesn’t respond within a reasonable time, you can escalate the issue to the college’s grievance redressal committee or the state-level higher education authority for intervention. You can also consult a lawyer specializing in education law for further advice.