I ordered shoes from a new online shopping site a month ago and paid in advance. However, I haven’t received the delivery yet. What legal options do I have in India?

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Apni Law
Law Forum › Category: Consumer Court › I ordered shoes from a new online shopping site a month ago and paid in advance. However, I haven’t received the delivery yet. What legal options do I have in India?
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Apni Law Staff asked 2 years ago

I ordered shoes from a new online shopping site a month ago and paid in advance. However, I haven’t received the delivery yet. What legal options do I have in India?

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Best Answer

Apni Law Staff answered 2 years ago

Under the Consumer Protection Act, 2019, you can file a complaint with the consumer forum against the online retailer for non-delivery. You can also demand a refund or replacement of the shoes along with compensation for the inconvenience caused.

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