Hi, I recently booked a flat in Panvel through a company. I cancelled the booking and sent them an email, but now they’re asking for the original receipt of the payment I made. Is it okay to give them the original receipt? It’s the only proof I have, and they haven’t been very helpful about refunding my money.

Apni Law
Apni Law
Law Forum › Category: Consumer Court › Hi, I recently booked a flat in Panvel through a company. I cancelled the booking and sent them an email, but now they’re asking for the original receipt of the payment I made. Is it okay to give them the original receipt? It’s the only proof I have, and they haven’t been very helpful about refunding my money.
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Apni Law Staff asked 2 years ago

Hi, I recently booked a flat in Panvel through a company. I cancelled the booking and sent them an email, but now they’re asking for the original receipt of the payment I made. Is it okay to give them the original receipt? It’s the only proof I have, and they haven’t been very helpful about refunding my money.

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Best Answer

Apni Law Staff answered 2 years ago

Under Indian law, it’s generally not legally required to provide original receipts for cancellation purposes. However, you should keep a copy for your records. If the company is refusing a refund without a valid reason, you can consider legal recourse.

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