Can you tell me the difference between a consumer court and a consumer forum? I’m planning to file a case in a consumer court. What are the steps involved in filing a case? Do I need to pay any fees to file the case? And how often will I need to go to court after filing?

In India, “consumer court” and “consumer forum” are used interchangeably, referring to the same legal body established under the Consumer Protection Act, 1986. To file a case, you need to submit a complaint along with supporting documents and pay a nominal fee. After filing, you will be notified of the hearing dates and will need to attend the court hearings as required.