My gym membership renewal went wrong! They charged my card twice, claiming one transaction didn’t go through. But my bank statement shows both charges. How can I get my money back legally?
My gym membership renewal went wrong! They charged my card twice, claiming one transaction didn’t go through. But my bank statement shows both charges. How can I get my money back legally?
Best Answer
You can approach the gym with a written complaint and demand a refund for the duplicate charge. If they refuse, you can file a complaint with the Consumer Forum under the Consumer Protection Act, 2019, seeking a refund and compensation for the inconvenience.
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