My credit card was hacked and money was stolen from the UK. My bank is asking me to pay even though it’s a clear fraud. I’ve reported it to the Cyber Crime Police and the Banking Ombudsman has advised the bank to settle the case. But, they still want me to pay everything. What should I do next? My CIBIL score has been affected too.

Apni Law
Apni Law
Law Forum › Category: Banking / Finance › My credit card was hacked and money was stolen from the UK. My bank is asking me to pay even though it’s a clear fraud. I’ve reported it to the Cyber Crime Police and the Banking Ombudsman has advised the bank to settle the case. But, they still want me to pay everything. What should I do next? My CIBIL score has been affected too.
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Apni Law Staff asked 2 years ago

My credit card was hacked and money was stolen from the UK. My bank is asking me to pay even though it’s a clear fraud. I’ve reported it to the Cyber Crime Police and the Banking Ombudsman has advised the bank to settle the case. But, they still want me to pay everything. What should I do next? My CIBIL score has been affected too.

1 Answers
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Best Answer

Apni Law Staff answered 2 years ago

You should file a formal complaint with the Reserve Bank of India (RBI) against your bank. The RBI has the authority to direct banks to resolve such disputes. You can also explore legal recourse with a lawyer to challenge the bank’s actions and protect your CIBIL score.

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