Reading: A colleague was recently terminated for having a personal relationship with a customer, which led to a police complaint. The police investigation found evidence supporting the relationship, and the employee was cleared of criminal charges. Our HR manual strictly forbids employee-customer relationships, and the incident has potentially damaged our company’s reputation. Is this termination justified?

A colleague was recently terminated for having a personal relationship with a customer, which led to a police complaint. The police investigation found evidence supporting the relationship, and the employee was cleared of criminal charges. Our HR manual strictly forbids employee-customer relationships, and the incident has potentially damaged our company’s reputation. Is this termination justified?

Last updated: August 25, 2025 1:13 pm

Apni Law

8 months ago

Law Forum › Category: Labour & Service › A colleague was recently terminated for having a personal relationship with a customer, which led to a police complaint. The police investigation found evidence supporting the relationship, and the employee was cleared of criminal charges. Our HR manual strictly forbids employee-customer relationships, and the incident has potentially damaged our company’s reputation. Is this termination justified?

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Apni Law Staff asked 8 months ago

A colleague was recently terminated for having a personal relationship with a customer, which led to a police complaint. The police investigation found evidence supporting the relationship, and the employee was cleared of criminal charges. Our HR manual strictly forbids employee-customer relationships, and the incident has potentially damaged our company’s reputation. Is this termination justified?

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Best Answer

Apni Law Staff answered 8 months ago

Yes, the termination is likely justified under Indian law. The HR manual explicitly forbids such relationships, and the employee’s actions potentially harmed the company’s reputation, even if cleared of criminal charges. This constitutes a breach of contract and grounds for termination.