My health insurance claim with HCL Technologies, submitted in July 2016, is still pending. It’s been over 7 months, and I haven’t received the settlement amount. Both HCL and the insurer keep saying it’s “under process”. IRDA wants the policy’s cover note to proceed, but neither company is providing it. What should I do next?

Apni Law
Apni Law
Law Forum › Category: Insurance › My health insurance claim with HCL Technologies, submitted in July 2016, is still pending. It’s been over 7 months, and I haven’t received the settlement amount. Both HCL and the insurer keep saying it’s “under process”. IRDA wants the policy’s cover note to proceed, but neither company is providing it. What should I do next?
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Apni Law Staff asked 11 months ago

My health insurance claim with HCL Technologies, submitted in July 2016, is still pending. It’s been over 7 months, and I haven’t received the settlement amount. Both HCL and the insurer keep saying it’s “under process”. IRDA wants the policy’s cover note to proceed, but neither company is providing it. What should I do next?

1 Answers
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Best Answer

Apni Law Staff answered 11 months ago

You should file a complaint with the Insurance Ombudsman, outlining the delay in claim settlement and the lack of cooperation from HCL and the insurer. This will initiate an investigation and may compel them to expedite the process and provide the necessary documents.

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