I’m from Bangalore, and recently took a home loan from Axis Bank. However, the bank agent forged my signature on the home loan insurance policy for ₹50,000 and deducted it from the loan disbursement without my knowledge. I’m worried about potential misuse of my property documents that were submitted to the bank. Despite multiple visits to branches, I haven’t been able to get the insurance money back.
Best Answer
This is a serious case of fraud and forgery. You have grounds to file a complaint with the police and the Banking Ombudsman. The bank is liable for the actions of its agent and is responsible for returning the insurance premium. You should also ensure the bank releases your property documents immediately.
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