Traveling on Indian Railways with an RAC ticket can be a bit of a gamble, right? You pay the full fare like confirmed ticket holders but are only guaranteed a seat if someone cancels or leaves their berth. It feels unfair to pay for a confirmed berth when you might not get it, especially for a long journey. Wouldn’t it be reasonable to ask for a refund for the difference between the seat and berth fare until you’re actually allotted a confirmed berth? It seems fair to charge based on the service actually received. Could you please advise on the legal grounds for this?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › Traveling on Indian Railways with an RAC ticket can be a bit of a gamble, right? You pay the full fare like confirmed ticket holders but are only guaranteed a seat if someone cancels or leaves their berth. It feels unfair to pay for a confirmed berth when you might not get it, especially for a long journey. Wouldn’t it be reasonable to ask for a refund for the difference between the seat and berth fare until you’re actually allotted a confirmed berth? It seems fair to charge based on the service actually received. Could you please advise on the legal grounds for this?
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Apni Law Staff asked 1 year ago

Traveling on Indian Railways with an RAC ticket can be a bit of a gamble, right? You pay the full fare like confirmed ticket holders but are only guaranteed a seat if someone cancels or leaves their berth. It feels unfair to pay for a confirmed berth when you might not get it, especially for a long journey. Wouldn’t it be reasonable to ask for a refund for the difference between the seat and berth fare until you’re actually allotted a confirmed berth? It seems fair to charge based on the service actually received. Could you please advise on the legal grounds for this?

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Best Answer

Apni Law Staff answered 1 year ago

Indian Railways’ ticketing policy doesn’t currently allow for refunding the difference between seat and berth fares for RAC tickets. While the system might seem unfair, legally, the Railways are not obligated to refund the difference as you are paying for the possibility of getting a confirmed berth, and not a guarantee.

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