My son had a flight to Doha from IGI airport. I booked a taxi through a stand owner, confirming they’d be on time. But they kept making excuses and then ignored our calls. We had to scramble for another taxi, making my son miss his flight. He had to buy a new ticket for around Rs. 28,000. Can I take the taxi stand owner to consumer court?

Yes, you can file a complaint against the taxi stand owner in the consumer court. The taxi stand owner’s negligence in providing a timely service resulted in your son missing his flight and incurring financial loss. You can seek compensation for the cost of the new ticket and any other expenses incurred due to the taxi stand owner’s breach of contract.