My phone’s touch screen stopped working, so I went to Gufaar Market in Karol Bagh, Delhi, to get it fixed. Unfortunately, the engineer didn’t know what he was doing and ended up damaging the original display. He then used cheap parts, which only made the phone work temporarily. This is unacceptable.

Apni Law
Apni Law
Law Forum › Category: Consumer Court › My phone’s touch screen stopped working, so I went to Gufaar Market in Karol Bagh, Delhi, to get it fixed. Unfortunately, the engineer didn’t know what he was doing and ended up damaging the original display. He then used cheap parts, which only made the phone work temporarily. This is unacceptable.
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Apni Law Staff asked 2 months ago

My phone’s touch screen stopped working, so I went to Gufaar Market in Karol Bagh, Delhi, to get it fixed. Unfortunately, the engineer didn’t know what he was doing and ended up damaging the original display. He then used cheap parts, which only made the phone work temporarily. This is unacceptable.

1 Answers
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Best Answer

Apni Law Staff answered 2 months ago

Under Indian Consumer Protection Act, you have the right to seek redressal for defective goods and services. You can file a complaint with the Consumer Forum demanding replacement, repair, or compensation for the damaged phone and the faulty service provided.

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