My mobile service provider keeps deducting money for missed calls and even for numbers that are no longer active, despite multiple complaints and emails. They claim there’s no error. Could this be considered negligence or even fraud? Is there a strong case for a consumer court complaint?
Best Answer
Based on Indian laws, deducting money for missed calls to inactive numbers and ignoring multiple complaints could be considered negligence by the service provider. A strong case for a consumer court complaint exists, particularly if you have documented evidence of your complaints and the deductions.
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