My mobile phone, worth around ₹8,000, was sent from Chennai to Mahoba in Uttar Pradesh via Speed Post on November 15th. It’s been over 10 days, and the India Post hasn’t delivered it. I’ve contacted several transit offices, but no one knows where the package is. Is there any way I can claim compensation legally? What should I do next?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › My mobile phone, worth around ₹8,000, was sent from Chennai to Mahoba in Uttar Pradesh via Speed Post on November 15th. It’s been over 10 days, and the India Post hasn’t delivered it. I’ve contacted several transit offices, but no one knows where the package is. Is there any way I can claim compensation legally? What should I do next?
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Apni Law Staff asked 5 months ago

My mobile phone, worth around ₹8,000, was sent from Chennai to Mahoba in Uttar Pradesh via Speed Post on November 15th. It’s been over 10 days, and the India Post hasn’t delivered it. I’ve contacted several transit offices, but no one knows where the package is. Is there any way I can claim compensation legally? What should I do next?

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Best Answer

Apni Law Staff answered 5 months ago

Under the Indian Post Office Act, 1898, you can claim compensation for loss or damage of registered articles. You should file a formal complaint with the post office where you sent the package, along with proof of dispatch and value of the phone. They will investigate the matter and process your claim if it’s deemed valid.

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