My Micromax phone’s motherboard went kaput just two months after I bought it! I took it to the service center over a month ago, but it’s still not fixed. What are my options now?
Best Answer
Under the Consumer Protection Act, you have the right to a replacement or refund for a defective product within the warranty period. As your phone’s motherboard failed within two months, it is likely a manufacturing defect. Since it has been over a month in service, you can escalate the issue to the National Consumer Disputes Redressal Commission or file a complaint with the consumer forum in your district.
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