My friend booked a flat during the pre-launch phase and paid 25% of the total cost. It’s been over 2 years, and the builder hasn’t begun construction. She cancelled the booking 4 months ago, but the builder hasn’t refunded her money. What are her best options? Should she file a police complaint, or would going to consumer court be a better choice?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › My friend booked a flat during the pre-launch phase and paid 25% of the total cost. It’s been over 2 years, and the builder hasn’t begun construction. She cancelled the booking 4 months ago, but the builder hasn’t refunded her money. What are her best options? Should she file a police complaint, or would going to consumer court be a better choice?
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Apni Law Staff asked 1 year ago

My friend booked a flat during the pre-launch phase and paid 25% of the total cost. It’s been over 2 years, and the builder hasn’t begun construction. She cancelled the booking 4 months ago, but the builder hasn’t refunded her money. What are her best options? Should she file a police complaint, or would going to consumer court be a better choice?

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Best Answer

Apni Law Staff answered 1 year ago

Your friend should first send a legal notice to the builder demanding a refund within a specified timeframe. If the builder fails to respond or comply, filing a consumer complaint is the most appropriate option. A police complaint is unlikely to be helpful in this case.

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