My Flipkart order, which was supposed to be installed within 3 days, is now over 2 weeks late! I’ve called customer care repeatedly, but all I get are apologies. How can I ensure they actually fix this problem?

Under the Consumer Protection Act, you have the right to file a complaint with Flipkart and seek redressal if they fail to provide the service within a reasonable time. You can also approach the Consumer Forum for resolution. You should send a written complaint to Flipkart detailing the delay and demanding installation within a specific timeframe, keeping a copy for your records.