My car, a 4-wheeler, broke down after its warranty period ended. The Bangalore dealer didn’t service it properly while it was under warranty, and now they’re saying it’s my problem! I can’t find the parts anywhere else, so I’m stuck going back to them. Can I sue the manufacturer and dealer?

Yes, you can potentially sue both the manufacturer and the dealer. Under the Consumer Protection Act, 2019, you can seek redress for defective goods and services. You can claim compensation for the repair costs, inconvenience, and loss of use of your vehicle. You must prove the dealer’s negligence in servicing your car during the warranty period, leading to the current breakdown.