Apni Law Staff asked 2 years ago
My Airtel postpaid account has been active for a year. After switching to Reliance, I paid all my Airtel bills and transferred ₹1,500 from my old account. My new account has a credit limit of ₹5,000 but I received a bill for ₹9,000. Airtel claims it’s a balance from my old account. Is this bill accurate? How can I address this issue?
1 Answers
Best Answer
Apni Law Staff answered 2 years ago
Airtel’s claim is likely accurate, as the ₹1,500 transfer may not have covered your entire outstanding balance. You can contest the bill by providing evidence of the transfer and payment history. You can also raise a complaint with the Telecom Regulatory Authority of India (TRAI) if Airtel fails to address your concerns.
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