I’ve been an Idea postpaid customer for the past two years, always paying my bills on time. However, for the last couple of months, the bill amount has been incorrect, despite repeated calls to customer care. I haven’t paid the bill yet as I need a proper explanation for the discrepancy. Now, a collection agency is harassing my family and friends, accusing me of fraud. What can I do in this situation?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I’ve been an Idea postpaid customer for the past two years, always paying my bills on time. However, for the last couple of months, the bill amount has been incorrect, despite repeated calls to customer care. I haven’t paid the bill yet as I need a proper explanation for the discrepancy. Now, a collection agency is harassing my family and friends, accusing me of fraud. What can I do in this situation?
Vote Up
492
Vote Down
Apni Law Staff asked 3 years ago

I’ve been an Idea postpaid customer for the past two years, always paying my bills on time. However, for the last couple of months, the bill amount has been incorrect, despite repeated calls to customer care. I haven’t paid the bill yet as I need a proper explanation for the discrepancy. Now, a collection agency is harassing my family and friends, accusing me of fraud. What can I do in this situation?

1 Answers
Vote Up
52
Vote Down

Best Answer

Apni Law Staff answered 3 years ago

You can file a complaint with the Telecom Regulatory Authority of India (TRAI) against Idea for incorrect billing and harassment by the collection agency. You can also seek legal recourse, as harassing your family and friends constitutes illegal debt recovery practices.

You Might Also Like

I paid an agency ₹25,000 to find me a job. They promised a job by a certain date, but kept pushing it back. They also said they’d refund my money if they couldn’t find me a job. Now, they’ve only refunded ₹20,000 and are refusing to give me the rest. What can I do?

I was driving in my car when someone suddenly shouted that I was driving over their foot. I rolled down the window to see what was happening, and another person started tapping on the other window. When I rolled that window down, they told me to go. But in that moment, someone reached into the car and took my phone, which was right next to me. Syska says they only approve claims if the phone was snatched directly from my hand. Is this really their policy?

I paid a deposit to Tangedco Namakkal a year ago for a 3-phase commercial connection, but haven’t received it yet. I submitted all required documents and have payment receipts. How can I approach the consumer court to get justice and compensation for this delay?

Facing a nightmare with your new flat? Leaky walls, shoddy doors, and a builder who refuses to fix anything? He even carved out a flat in the parking space without your consent! How can you deal with this arrogant builder and get the quality you deserve?

Should residents join hands to fight a builder in consumer court? If so, what are the benefits of forming a group?

Share This Article
Previous Article What are the steps to secure my daughter’s custody if I seek divorce in India?
Next Article Respected Chief Minister, My father, an agriculture officer, was tragically found dead on the 12th of February. While evidence strongly points to murder, an FIR has not been registered yet. The post-mortem report raises further concern, as the face does not align with the typical signs of snakebite or suffocation. What steps can I take to ensure justice for my father?

Follow US

Find US on Social Medias
Popular News
- Advertisement -
- Advertisement -
Ad imageAd image

📢 Stay Connected!

Join our community on Telegram and WhatsApp for instant updates, news, and exclusive offers.