In September 2015, I was at a company meeting in a Kolkata hotel. During lunch, I took the elevator from the 4th floor banquet hall. Suddenly, the automatic lift plummeted to the ground floor, causing me severe injuries, including a torn ligament. This incident led to a complex surgery, and I’m still recovering, with light walking only starting 8 weeks later. The pain has been unbearable. I want to hold the hotel responsible for this accident and seek compensation. What steps should I take?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › In September 2015, I was at a company meeting in a Kolkata hotel. During lunch, I took the elevator from the 4th floor banquet hall. Suddenly, the automatic lift plummeted to the ground floor, causing me severe injuries, including a torn ligament. This incident led to a complex surgery, and I’m still recovering, with light walking only starting 8 weeks later. The pain has been unbearable. I want to hold the hotel responsible for this accident and seek compensation. What steps should I take?
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Apni Law Staff asked 11 months ago

In September 2015, I was at a company meeting in a Kolkata hotel. During lunch, I took the elevator from the 4th floor banquet hall. Suddenly, the automatic lift plummeted to the ground floor, causing me severe injuries, including a torn ligament. This incident led to a complex surgery, and I’m still recovering, with light walking only starting 8 weeks later. The pain has been unbearable. I want to hold the hotel responsible for this accident and seek compensation. What steps should I take?

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Best Answer

Apni Law Staff answered 11 months ago

You should consult a lawyer specializing in personal injury law. They can assess the liability of the hotel and guide you through the process of filing a claim under the Consumer Protection Act, 1986, or the tort of negligence. Gathering evidence like medical records, witness testimonies, and photographs of the elevator is crucial.

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