Reading: I was driving in my car when someone suddenly shouted that I was driving over their foot. I rolled down the window to see what was happening, and another person started tapping on the other window. When I rolled that window down, they told me to go. But in that moment, someone reached into the car and took my phone, which was right next to me. Syska says they only approve claims if the phone was snatched directly from my hand. Is this really their policy?

I was driving in my car when someone suddenly shouted that I was driving over their foot. I rolled down the window to see what was happening, and another person started tapping on the other window. When I rolled that window down, they told me to go. But in that moment, someone reached into the car and took my phone, which was right next to me. Syska says they only approve claims if the phone was snatched directly from my hand. Is this really their policy?

Last updated: August 25, 2025 1:03 pm

Apni Law

2 months ago

Law Forum › Category: Consumer Court › I was driving in my car when someone suddenly shouted that I was driving over their foot. I rolled down the window to see what was happening, and another person started tapping on the other window. When I rolled that window down, they told me to go. But in that moment, someone reached into the car and took my phone, which was right next to me. Syska says they only approve claims if the phone was snatched directly from my hand. Is this really their policy?

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Apni Law Staff asked 2 months ago

I was driving in my car when someone suddenly shouted that I was driving over their foot. I rolled down the window to see what was happening, and another person started tapping on the other window. When I rolled that window down, they told me to go. But in that moment, someone reached into the car and took my phone, which was right next to me. Syska says they only approve claims if the phone was snatched directly from my hand. Is this really their policy?

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Best Answer

Apni Law Staff answered 2 months ago

Syska’s policy likely refers to a direct snatching incident. However, theft from your car, even if it wasn’t directly taken from your hand, can still be considered a valid claim under Indian law. You should contact your insurer and provide all relevant details, including a police report if filed, for them to assess your claim.