I tried booking train tickets through an online platform but the booking failed even though the money was deducted from my account. Now, the company isn’t responding to my calls or emails. What should I do?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I tried booking train tickets through an online platform but the booking failed even though the money was deducted from my account. Now, the company isn’t responding to my calls or emails. What should I do?
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Apni Law Staff asked 8 months ago

I tried booking train tickets through an online platform but the booking failed even though the money was deducted from my account. Now, the company isn’t responding to my calls or emails. What should I do?

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Best Answer

Apni Law Staff answered 8 months ago

File a complaint with the National Consumer Disputes Redressal Commission (NCDRC) or the relevant state consumer forum. You can also lodge a police complaint if you suspect fraud. You should also contact your bank and report the unauthorized transaction.

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