Reading: I took the IELTS exam on October 20th, hoping to secure my place at a top university abroad. The results were supposed to be out on November 5th, but I received an email stating that my result is delayed due to a “quality check.” The email promised an update within a week, but that hasn’t happened. Each time I contact customer care, they tell me to wait another week. This delay is seriously impacting my university applications and jeopardizing my future. While the application form mentions the possibility of delays, it feels like the British Council is using this clause to their advantage. If my result doesn’t arrive within a month, I’ll miss the application deadline and have to either delay my studies or pay a hefty 10,000 rupees for another exam. What can I do to get my results and get on with my plans?

I took the IELTS exam on October 20th, hoping to secure my place at a top university abroad. The results were supposed to be out on November 5th, but I received an email stating that my result is delayed due to a “quality check.” The email promised an update within a week, but that hasn’t happened. Each time I contact customer care, they tell me to wait another week. This delay is seriously impacting my university applications and jeopardizing my future. While the application form mentions the possibility of delays, it feels like the British Council is using this clause to their advantage. If my result doesn’t arrive within a month, I’ll miss the application deadline and have to either delay my studies or pay a hefty 10,000 rupees for another exam. What can I do to get my results and get on with my plans?

Last updated: August 25, 2025 1:03 pm

Apni Law

2 years ago

Law Forum › Category: Consumer Court › I took the IELTS exam on October 20th, hoping to secure my place at a top university abroad. The results were supposed to be out on November 5th, but I received an email stating that my result is delayed due to a “quality check.” The email promised an update within a week, but that hasn’t happened. Each time I contact customer care, they tell me to wait another week. This delay is seriously impacting my university applications and jeopardizing my future. While the application form mentions the possibility of delays, it feels like the British Council is using this clause to their advantage. If my result doesn’t arrive within a month, I’ll miss the application deadline and have to either delay my studies or pay a hefty 10,000 rupees for another exam. What can I do to get my results and get on with my plans?

Vote Up
438
Vote Down

Apni Law Staff asked 2 years ago

I took the IELTS exam on October 20th, hoping to secure my place at a top university abroad. The results were supposed to be out on November 5th, but I received an email stating that my result is delayed due to a “quality check.” The email promised an update within a week, but that hasn’t happened. Each time I contact customer care, they tell me to wait another week. This delay is seriously impacting my university applications and jeopardizing my future. While the application form mentions the possibility of delays, it feels like the British Council is using this clause to their advantage. If my result doesn’t arrive within a month, I’ll miss the application deadline and have to either delay my studies or pay a hefty 10,000 rupees for another exam. What can I do to get my results and get on with my plans?

1 Answers

Vote Up
40
Vote Down

Best Answer

Apni Law Staff answered 2 years ago

You have grounds to complain about the delay as the British Council has a responsibility to provide results within a reasonable timeframe. You can lodge a formal complaint with the British Council outlining the impact of the delay and demanding a resolution. You can also consider seeking legal advice if the issue persists and causes significant harm.