Reading: I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid â‚¹1,200 upfront for 5 leads for my insurance business, with the promise of quality leads. Unfortunately, the leads provided were either not interested in insurance or had already purchased policies. When I requested replacements, as promised in their terms, they claimed their agreement absolves them of responsibility if a lead changes their mind. What legal options do I have?

I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid â‚¹1,200 upfront for 5 leads for my insurance business, with the promise of quality leads. Unfortunately, the leads provided were either not interested in insurance or had already purchased policies. When I requested replacements, as promised in their terms, they claimed their agreement absolves them of responsibility if a lead changes their mind. What legal options do I have?

Last updated: August 25, 2025 1:03 pm

Apni Law

1 year ago

Law Forum › Category: Consumer Court › I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid â‚¹1,200 upfront for 5 leads for my insurance business, with the promise of quality leads. Unfortunately, the leads provided were either not interested in insurance or had already purchased policies. When I requested replacements, as promised in their terms, they claimed their agreement absolves them of responsibility if a lead changes their mind. What legal options do I have?

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Apni Law Staff asked 1 year ago

I signed up for IndianMoney.com, a website that connects businesses with potential customers. I paid â‚¹1,200 upfront for 5 leads for my insurance business, with the promise of quality leads. Unfortunately, the leads provided were either not interested in insurance or had already purchased policies. When I requested replacements, as promised in their terms, they claimed their agreement absolves them of responsibility if a lead changes their mind. What legal options do I have?

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Apni Law Staff answered 1 year ago

Under Indian law, you may have recourse as the website’s terms cannot absolve them of providing valid leads as promised. You can file a complaint with the Consumer Forum or approach a lawyer to initiate legal proceedings for breach of contract and seek compensation for the unusable leads.