I recently went on a trip abroad, booking my travel package with Antilog Vacations in Chandigarh. I paid for my flight back to India from Thailand in advance through them. Sadly, I missed my flight due to a late pickup driver, even though I was in contact with Antilog about it all morning and have proof of our communication. Could I file a claim for my ticket cost and compensation in the consumer court? If so, can I do it in Surat?
Yes, you can file a claim in the consumer court against Antilog Vacations for the missed flight due to their negligence. However, the court where you can file the claim depends on where you reside or where the contract for the travel package was signed. Since you are in Surat, you can file a claim in the consumer court there if either of these conditions apply.
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