I purchased a flat in Kolkata from a builder based on a signed agreement. I paid 10% of the price upfront and secured a bank loan for the remaining 90%. The builder delayed providing the documents needed for my home loan, giving them to me in parts. This caused delays in the bank and legal processes, further delaying my payments to the builder. I received emails from the builder urging me to make timely payments to avoid penalties. I responded, explaining the delay was due to their actions and requested they waive the penalty. They agreed then. However, they’re now demanding a penalty after three months. What can I do?
Best Answer
You can cite the builder’s initial agreement to waive the penalty in your correspondence. Since their actions caused the delay and they agreed to waive the penalty, you have a legal basis to contest their demand. You can seek legal counsel to understand your rights and options, potentially including negotiations or filing a complaint with the consumer forum.
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