I had a Tikona internet connection and wanted to cancel it. I contacted them 15 days before my plan was due to expire, requesting a disconnection. They said I could disconnect within 15 days, so I told them I would only pay for that period. However, they didn’t disconnect my service and only stopped it after two months due to non-payment. Now they’re demanding payment, but I haven’t paid because I didn’t want them to continue the connection. They’re threatening legal action, but I was studying and didn’t want any trouble.

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I had a Tikona internet connection and wanted to cancel it. I contacted them 15 days before my plan was due to expire, requesting a disconnection. They said I could disconnect within 15 days, so I told them I would only pay for that period. However, they didn’t disconnect my service and only stopped it after two months due to non-payment. Now they’re demanding payment, but I haven’t paid because I didn’t want them to continue the connection. They’re threatening legal action, but I was studying and didn’t want any trouble.
Vote Up
267
Vote Down
Apni Law Staff asked 1 year ago

I had a Tikona internet connection and wanted to cancel it. I contacted them 15 days before my plan was due to expire, requesting a disconnection. They said I could disconnect within 15 days, so I told them I would only pay for that period. However, they didn’t disconnect my service and only stopped it after two months due to non-payment. Now they’re demanding payment, but I haven’t paid because I didn’t want them to continue the connection. They’re threatening legal action, but I was studying and didn’t want any trouble.

1 Answers
Vote Up
21
Vote Down

Best Answer

Apni Law Staff answered 1 year ago

Under Indian law, you have the right to cancel your internet service with reasonable notice. Tikona’s failure to disconnect your service after you requested cancellation within the specified timeframe and their subsequent demand for payment for an unwanted service may be deemed unfair. You can raise this as a defense against their legal action. However, it is advisable to consult with a lawyer to understand your rights and options.

You Might Also Like

My family booked a flat in Noida a few months ago, but we had to cancel the deal due to some unexpected circumstances. Now, the builder is refusing to return our full payment even after two years. We have all the payment documents. What legal steps can we take to recover our money?

Two neighbours in a housing society have been using parking spaces for 12 years without any official documents. The society recently assigned these spaces to other residents. The original occupants, despite having allotment letters from the builder, were denied an injunction by the court, as the builder cannot sell common areas. Now, they refuse to vacate the spots, citing the ongoing court case. How can the society make them leave, given the absence of a legal injunction?

I invested in a studio apartment at Earth Titanium project and paid the upfront amount, with the agreement that they would pay me a fixed return on my investment until possession. However, since September 2015, they haven’t sent the promised cheques. In January 2016, they emailed stating they couldn’t fulfil the agreed return due to market conditions and offered a 15% discount. I refused this and demanded they honour their commitment until possession. They haven’t refunded my money and are pressuring me to accept their offer. How can I get my money back from the builder?

I participated in an e-auction for a property with Bank of India, and I was the highest bidder. I deposited 25% of the bidding amount, but then the bank informed me that the borrower filed a case in the Debt Recovery Tribunal (DRT) in Visakhapatnam. The court has stopped the sale but allowed the auction to continue. It’s been almost three months, and there’s no progress. Can you please advise me on how to get my money back?

Dear Sir/Madam, The BSES enforcement team recently conducted a raid in our neighborhood. While they filmed every house, they surprisingly cleared several houses operating as PGs, despite clear evidence. However, they unjustly accused my family of running a PG, even though we live there ourselves and have no tenants. No male or female students, luggage, or clothing were found at my residence. What are my options for addressing this unfair accusation? Should I file a complaint against the BSES team, or should I reach out to the media or social media platforms with supporting documents?

Share This Article
Previous Article My brother got married in November 2015, a traditional Hindu wedding. We just found out his wife has schizophrenia, a condition her family never disclosed before the marriage. This feels like a complete betrayal, and we’re in a difficult position. Doctors advise against continuing the marriage due to the challenges of this illness. But we’re also afraid of a possible lawsuit, like charges under Section 498A or the Dowry Act, if we go for a divorce. We’re stuck and frustrated. What are our options? Any advice would be greatly appreciated.
Next Article My mother was separated from my father in October 2015. He forced her out of the house and she had to stay with my sister. After a couple of months, he brought her back and tried to get her to remarry him. She managed to escape and went back to my sister’s in April 2016. She doesn’t want to go back to him. There’s no proof of the separation, and the witnesses are on his side. They’re pressuring her to return. How can she get a divorce now?

Follow US

Find US on Social Medias
Popular News
- Advertisement -
- Advertisement -
Ad imageAd image

📢 Stay Connected!

Join our community on Telegram and WhatsApp for instant updates, news, and exclusive offers.