I filed a complaint with CPWD Call Sewa Centre in Chandigarh, a government agency, to fix issues in my allotted government quarters. Despite a government order allowing for repairs, they dismissed my request, saying they aren’t doing this kind of work now. Can I take this matter to consumer court for help?
Best Answer
Yes, you can take this matter to the consumer court. As a government agency providing services, CPWD is subject to consumer protection laws. Their refusal to repair your government quarters, despite a government order, can be considered a deficiency in service, giving you grounds to file a complaint in the consumer court.
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