I bought a software program from my web hosting company, but it hasn’t worked since day one and I haven’t gotten proper support. They just keep promising help. Can I take legal action against them?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I bought a software program from my web hosting company, but it hasn’t worked since day one and I haven’t gotten proper support. They just keep promising help. Can I take legal action against them?
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Apni Law Staff asked 2 years ago

I bought a software program from my web hosting company, but it hasn’t worked since day one and I haven’t gotten proper support. They just keep promising help. Can I take legal action against them?

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Best Answer

Apni Law Staff answered 2 years ago

Yes, you can pursue legal action against your web hosting company under the Consumer Protection Act, 1986. You can file a complaint with the Consumer Forum, claiming deficiency in service and seeking a refund or compensation.

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