Apni Law Staff asked 4 months ago
I bought a pair of shoes from Bata showroom for ₹1500, but the quality is terrible. They’re falling apart after just a few days! I tried exchanging them, but the new pair has the same problem. Bata refuses to refund my money, saying their policy is “no refunds.” What can I do to get my money back?
1 Answers
Best Answer
Apni Law Staff answered 4 months ago
You have the right to seek a refund under the Consumer Protection Act, 2019. Since the shoes are defective and Bata refuses a refund despite their ‘no refund’ policy, you can file a complaint with the consumer forum demanding a refund and compensation for inconvenience.
Please login or Register to submit your answer
OR
