I bought a headphone from Amazon, but it turned out to be a fake brand. I returned it a while ago, but haven’t received my refund yet. What steps can I take to get my money back?

Apni Law
Apni Law
Law Forum › Category: Consumer Court › I bought a headphone from Amazon, but it turned out to be a fake brand. I returned it a while ago, but haven’t received my refund yet. What steps can I take to get my money back?
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Apni Law Staff asked 6 months ago

I bought a headphone from Amazon, but it turned out to be a fake brand. I returned it a while ago, but haven’t received my refund yet. What steps can I take to get my money back?

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Best Answer

Apni Law Staff answered 6 months ago

You can first contact Amazon customer service and escalate the issue if they don’t respond satisfactorily. If this fails, you can file a complaint with the Consumer Forum under the Consumer Protection Act, 2019, seeking a refund and compensation for the inconvenience.

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