Bought a HP laptop for ₹65,000 in July 2015, but it’s been faulty since day one. HP’s been trying to fix it for months, but no luck. They won’t replace it, so I want a full refund. My case has been open since the start, what should I do?

You have the right to a refund under the Consumer Protection Act, 2019. You can file a complaint with the Consumer Forum or approach the District Consumer Disputes Redressal Commission. You can also engage a lawyer to assist you in pursuing legal recourse.