Reading: A close call in our Indirapuram apartment building! We have an AMC with Johnson Lifts, but their technicians have been struggling to fix a faulty lift for over a week. Recently, the lift went up to the 8th floor, but the door opened on the 7th, trapping a man inside. My son, unaware of the situation, was about to step into the empty shaft when the trapped man thankfully alerted him. I have witnesses and pictures of the incident. Can I file a complaint against Johnson Lifts for this serious negligence?

A close call in our Indirapuram apartment building! We have an AMC with Johnson Lifts, but their technicians have been struggling to fix a faulty lift for over a week. Recently, the lift went up to the 8th floor, but the door opened on the 7th, trapping a man inside. My son, unaware of the situation, was about to step into the empty shaft when the trapped man thankfully alerted him. I have witnesses and pictures of the incident. Can I file a complaint against Johnson Lifts for this serious negligence?

Last updated: August 25, 2025 12:59 pm

Apni Law

2 years ago

Law Forum › Category: Consumer Court › A close call in our Indirapuram apartment building! We have an AMC with Johnson Lifts, but their technicians have been struggling to fix a faulty lift for over a week. Recently, the lift went up to the 8th floor, but the door opened on the 7th, trapping a man inside. My son, unaware of the situation, was about to step into the empty shaft when the trapped man thankfully alerted him. I have witnesses and pictures of the incident. Can I file a complaint against Johnson Lifts for this serious negligence?

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Apni Law Staff asked 2 years ago

A close call in our Indirapuram apartment building! We have an AMC with Johnson Lifts, but their technicians have been struggling to fix a faulty lift for over a week. Recently, the lift went up to the 8th floor, but the door opened on the 7th, trapping a man inside. My son, unaware of the situation, was about to step into the empty shaft when the trapped man thankfully alerted him. I have witnesses and pictures of the incident. Can I file a complaint against Johnson Lifts for this serious negligence?

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Apni Law Staff answered 2 years ago

Yes, you can file a complaint against Johnson Lifts for negligence. The incident of the lift door malfunctioning and trapping someone poses a serious safety hazard, potentially leading to injury. You can file a complaint with the consumer forum or the relevant authority citing the incident, witness testimonies, and pictures as evidence.