Apni Law Staff asked 1 year ago
I went to my bank last month to reopen my current account, which had been closed for a few years. I asked a bank employee about any outstanding charges and was told I only owed 427 rupees. I agreed to pay this and deposited 10,000 rupees into my account. However, two days later, I noticed a charge of 4,600 rupees on my statement! I was shocked and immediately spoke to the bank manager, but he was rude and didn’t offer any solutions.
Best Answer
Apni Law Staff answered 1 year ago
Under Indian law, banks must provide clear and transparent charges and fees. You have the right to question these charges, particularly if they are unclear or appear to be excessive. If the bank manager refused to address your concerns, you can file a complaint with the Banking Ombudsman or approach the consumer forum for redress.
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